Cancel your subscription
To cancel your subscription, please submit the form. If you have any other questions, please feel free to contact our Support team.
Frequently Asked Questions
What are my billing options?
You can choose between a monthly or annual subscription. Payments are taken in advance and are renewed automatically unless you cancel before your notice period.
Where can I check the payments details?
You can check payment details by logging in to the account settings. Visit Account Settings > Subscription to view the detailed information. Please note that the 'Subscription' page can only be accessed via a web browser.
How can I get a refund?
Monthly Plan
When canceling a monthly subscription, all future charges associated with future months of your subscription will be canceled. You can cancel the subscription at any time and your cancelation will become effective at the end of your current billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current billing period.
Annual Plan
If you cancel an annual subscription within 14 days, your subscription will end immediately upon your cancellation and you will receive a full refund.
If you cancel after 14 days, the cancellation will not take effect until the end of your current billing period. You will not receive a refund; however your subscription access will continue for the remainder of the current billing period.
To cancel your subscription, please contact us.
What will happen when I cancel my subscription?
If you decide to cancel your subscription, your account converts to free version. When your paid subscription ends, you can no longer use the major features of totle.